c0000005 error

[Abigail]

I have been trying to fix this error for a while but i can't figure out whats wrong with my game.

[Abigail]

Unhandled Exception
Code: c0000005
Description: EXCEPTION_ACCESS_VIOLATION

Call stack:
------------------------------------------------------------------
Module: C:\Program Files (x86)\Ubi Soft\Babyz\Babyz.exe
no debug information
address: 5E530D
no debug information
address: 6816E9
no debug information
address: 680F1C
no debug information
address: 680F80
no debug information
address: 5F1B1C
no debug information
address: 60D673
no debug information
address: 50A3CA
no debug information
address: 509B57
no debug information
address: 6B525C
Module: C:\Windows\syswow64\kernel32.dll
no debug information
address: 7666336A
Module: C:\Windows\SysWOW64\ntdll.dll
no debug information
address: 770D9902
no debug information
address: 770D98D5
------------------------------------------------------------------

[Jazz]

It's possible that one of your files is corrupted.
If you remove your babyz does this still happen? Might not hurt to try the same with your clothes.

Or, it could be that you removed a toy that you had in a play-scene. Did you remove any toys recently?

[Abigail]

no i haven't, I have uninstalled the game multiple times and the same thing still happens. I'm going to try deleting the clothes and putting it back in to see if that makes a difference

[Bobbi Jo 🎷]

It looks like a registry issue or a compatibility issue. For my game to work properly, I have to run it in compatibility mode and as an administrator.

[Natalie ?]

Do you play it out of program files or documents? x

[Abigail]

I play it out of program files

[Bobbi Jo 🎷]

Try moving the folder to documents. A lot of people can't run it in program files with updated operating systems.

[Ꮭilibet 🍑]

Abigail do you still need help with this?

[Emmy]

Your game should be in the documents folder, like Bobbi Jo said, if you're having issues that aren't pertaining to any files in your game. I've also noticed viavoice only works for me if my game is in documents.